FROM THE DESK OF DOROTHY LaBOUNTY
1. Calvin and Virginia K - Client just had an Allstate auto policy with us and came in as rates went up. Re-quoted auto and rewrote with New York Central. They asked about a defensive driver class that didn’t cost $40.00. I told them I just had to cancel my class. I called the instructor and got them registered for the class at a cost of $10.00. Also, they had their homeowners with National Grange with another agent. I rewrote that with NYCM with Coupler Discount.
2. Driver insured with GEICO struck porch of our insured’s house. GEICO advised our insured he should collect under his homeowners policy as they don’t have property adjustors. Our insured did not want to use his homeowners insurance- I called GEICO several times, faxed papers, etc and followed up with the until they finally paid the claim.
Client lives on Worth Ave- can’t remember the name.

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